Shipping policy

Shipping Area

Timvorian currently ships only to eligible addresses within the contiguous United States (the 48 adjoining states).

We do not ship to Alaska, Hawaii, APO/FPO addresses, or destinations outside the contiguous United States.

Shipping Rates

Standard shipping is free for all eligible orders within our current shipping area. There is no order minimum or standard shipping charge. Shipping availability is confirmed at checkout before payment.

Fulfillment Locations

Orders are fulfilled from an appropriate United States warehouse based on the product, actual inventory availability, and delivery destination. The fulfillment warehouse may vary by product and order.

Order Processing

After an order is placed and payment is successfully completed, the order is reviewed, allocated to an appropriate United States warehouse, and prepared for carrier pickup.

Orders are normally processed and handed to the carrier within 1–2 business days after the order is placed.

Orders placed on weekends or U.S. public holidays begin processing on the next business day.

Estimated Delivery Time

Orders are generally delivered within approximately 7–10 business days after the order is placed. This estimate includes the normal 1–2 business-day order-processing period.

Business days exclude weekends and U.S. public holidays.

Estimated delivery times are provided for reference only and are not guaranteed delivery dates. Severe weather, carrier service disruptions, capacity constraints, peak-season demand, U.S. public holidays, address or delivery-access issues, and other circumstances beyond our reasonable control may affect delivery progress.

If updated delivery information becomes available, we will share it with you as soon as reasonably possible.

Tracking and Delivery

When your order ships, we will send the available tracking information or delivery-coordination details to the email address or telephone number provided with your order.

If delivery coordination or an appointment is required, the carrier may contact you using the information provided with your order. Please make sure that your email address and telephone number are accurate and accessible.

Shipping Address and Order Changes

Please review your shipping address carefully before submitting your order.

To request a shipping-address change, order change, or cancellation, contact us within 24 hours after placing the order at support@timvorian.com. Please include your order number and the requested change.

A shipping-address change, order change, or cancellation is not effective until it has been confirmed in writing by Timvorian. Once fulfillment or shipment has begun, we may be unable to complete the requested change or cancellation.

Delivery Inspection and Problems

Please inspect the product and packaging after delivery. If your order arrives damaged, defective, incomplete, or different from what you ordered, contact us promptly at support@timvorian.com.

Please include your order number and clear photographs or videos of the product, affected area, packaging, shipping carton, shipping label, and any missing or incorrect parts so that we can investigate the issue.

Please keep the product and packaging and wait for our written instructions before arranging or paying for return shipping.

For additional information about approved resolutions, returns, and refunds, please review our Returns & Refunds Policy.

Contact Us

For shipping-related questions, email us at support@timvorian.com.

Please include your order number when contacting us about an existing order.