Privacy policy

Last updated: August 24, 2026

WANLIN TECHNOLOGY LIMITED operates this website and store under the Timvorian brand. Throughout this Privacy Policy, “Timvorian,” “we,” “us,” and “our” refer to WANLIN TECHNOLOGY LIMITED.

This Privacy Policy describes how we collect, use, process, retain, and disclose personal information when you visit timvorian.com, create an account, place an order, submit content, request customer support, or otherwise interact with our website, products, and services.

Our store is hosted by Shopify, which provides the e-commerce platform and related services used to operate the website, process orders, and support payments.

If there is a conflict between our Terms of Service and this Privacy Policy regarding the collection, processing, or disclosure of personal information, this Privacy Policy will control.

Personal Information We Collect or Process

“Personal information” means information that identifies you or can reasonably be linked to you. It does not include information that has been anonymized or de-identified so that it can no longer reasonably identify you.

Depending on how you interact with the Services, we may collect or process the following categories of personal information:

Contact information: such as your name, billing address, shipping address, email address, and telephone number.
Order and transaction information: such as products viewed or purchased, cart activity, order history, returns, replacements, cancellations, refunds, shipping status, and transaction details.
Account information: such as your username, password, preferences, saved addresses, and account settings.
Payment-related information: such as billing information, payment method type, transaction status, payment authorization, and payment confirmation. Complete payment card information is processed by Shopify and the applicable payment provider and is not directly stored by Timvorian.
Customer service information: such as messages, photographs, videos, documents, product information, warranty claims, return requests, and other information you provide when contacting us.
Reviews and submitted content: such as ratings, reviews, display names, photographs, videos, comments, and other content you choose to submit.
Device and technical information: such as your IP address, browser type, device type, operating system, network connection, cookie identifiers, and other device identifiers.
Usage information: such as how you access, browse, search, and interact with the website, products, pages, advertisements, emails, and other features.
Marketing preferences: such as your newsletter subscription, communication preferences, advertising choices, and consent records.

Sources of Personal Information

We may collect personal information from the following sources:

Directly from you when you browse the website, create an account, place an order, subscribe to communications, submit a review, request a return, make a warranty claim, or contact us.
Automatically from your browser or device through cookies, pixels, log files, and similar technologies.
From Shopify and service providers that help us operate the website, process payments, prevent fraud, provide analytics, manage reviews, and deliver customer support.
From warehouses, carriers, delivery providers, and other fulfillment partners involved in processing and delivering an order.
From marketing, advertising, and analytics partners, subject to applicable law and your available privacy choices.

How We Use Personal Information

We may use personal information for the following purposes:

Providing and Improving the Services

We use personal information to:

Operate and maintain the website.
Process payments and orders.
Confirm product availability.
Arrange warehouse fulfillment and delivery.
Provide order and tracking information.
Process returns, replacements, refunds, cancellations, and warranty claims.
Create and manage customer accounts.
Respond to questions and provide customer support.
Display product reviews and other customer-submitted content.
Remember preferences and provide relevant product recommendations.
Analyze, maintain, troubleshoot, and improve our website and services.

Communicating with You

We may use your contact information to send transactional and service-related communications, including order confirmations, payment notifications, delivery information, return or warranty updates, security notices, and responses to customer service inquiries.

Marketing and Advertising

Where permitted by law, we may use personal information to send promotional emails, provide personalized content, measure advertising performance, and show relevant advertisements on our website or other websites.

You can unsubscribe from promotional emails at any time by using the unsubscribe link in the email. Even if you unsubscribe from marketing, we may still send non-promotional communications relating to orders, accounts, returns, refunds, warranty claims, or security.

Security and Fraud Prevention

We may use personal information to authenticate accounts, verify payments, detect or prevent fraud, investigate suspicious activity, protect customers, secure the website, and enforce our terms and policies.

Legal and Compliance Purposes

We may use personal information to comply with applicable laws, tax and accounting obligations, valid legal requests, court orders, regulatory requirements, disputes, investigations, and enforcement of our legal rights.

Cookies and Similar Technologies

We and our service providers may use cookies, pixels, local storage, and similar technologies to operate the website, remember preferences, keep the shopping cart functioning, understand website usage, prevent fraud, measure marketing performance, and provide personalized content or advertising.

You can manage certain cookies through your browser settings. Blocking some cookies may affect website functionality, account features, cart functions, or checkout.

Depending on where you live, the use of certain cookies or advertising technologies may be considered a “sale,” “sharing,” or use of personal information for targeted advertising under applicable privacy laws.

You can exercise available opt-out rights through our Your Privacy Choices page.

If you visit the website with the Global Privacy Control preference signal enabled, we will treat the signal as an opt-out request where required by applicable law for the browser and device sending the signal.

How We Disclose Personal Information

We may disclose personal information to the following categories of recipients when reasonably necessary for the purposes described in this Privacy Policy:

Shopify: to host and operate the store, provide checkout services, process transactions, maintain accounts, provide analytics, and support other e-commerce functions.
Payment providers: to authorize, process, verify, refund, and protect payments.
Warehouses, carriers, and delivery providers: to fulfill, ship, deliver, coordinate, return, replace, or investigate an order.
Technology and service providers: including providers of cloud hosting, security, fraud prevention, analytics, communications, customer support, product reviews, and website functionality.
Marketing and advertising partners: to measure campaigns or provide advertising, subject to applicable law and your privacy choices.
Professional advisers: such as accountants, auditors, insurers, consultants, and legal advisers where reasonably necessary.
Government, regulatory, or legal authorities: where disclosure is required or permitted by applicable law or valid legal process.
Business transaction participants: in connection with an actual or proposed merger, acquisition, financing, restructuring, sale of assets, or similar business transaction.
Other parties at your direction: when you request, authorize, or consent to the disclosure.

We do not sell personal information in exchange for monetary payment. However, certain disclosures involving cookies, analytics, or advertising partners may be considered “sale,” “sharing,” or targeted advertising under some U.S. state privacy laws. Where applicable, you may opt out through our Your Privacy Choices page.

Payment Security and Data Protection

Payments made through Timvorian are processed securely through Shopify Payments and the applicable payment providers.

Timvorian does not directly receive or store your complete payment card number. Payment providers may collect and process payment information according to their own privacy policies and security requirements.

Our website uses SSL/TLS encryption to help protect information transmitted between your browser and the website. We also use reasonable administrative and technical safeguards designed to protect personal information.

No method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Reviews and Customer-Submitted Content

If you submit a review, rating, photograph, video, comment, or other content directly to Timvorian, we may process and display that content on the Timvorian website and product pages for the purpose of operating, supporting, and improving our services.

Content displayed publicly may be visible to other website visitors. Please do not include addresses, telephone numbers, payment information, order numbers, or other sensitive personal information in a public review.

Timvorian will not use a customer’s personal information, photograph, image, likeness, review, testimonial, or other submitted content in separate paid advertisements, social media advertisements, marketing campaigns, or other promotional materials without that customer’s prior express consent.

If consent is provided for separate advertising or promotional use, the customer may withdraw that consent for future use by contacting support@timvorian.com. Withdrawal does not affect uses that occurred before the request was received.

If you believe that review content displayed on Timvorian identifies you or should be removed, please contact us at support@timvorian.com with enough information to identify the content.

Relationship with Shopify

Shopify collects and processes personal information relating to your access to and use of the website in order to provide and improve Shopify services and Timvorian’s store services.

Information submitted through the website may be transmitted to Shopify and service providers located in countries other than the country where you reside.

Shopify may also process information from your interactions with Timvorian, other merchants, and Shopify services to provide enhanced features, security, analytics, and personalized services.

For more information, please review the Shopify Consumer Privacy Policy and the Shopify Privacy Portal.

Third-Party Websites and Services

The website may contain links to websites, social media platforms, applications, or services operated by third parties. We are not responsible for the privacy, security, availability, or content of third-party services.

When you visit or use a third-party service, its privacy policy and terms will apply. We recommend reviewing those policies before providing personal information.

Children’s Privacy

The Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

If you are a parent or guardian and believe that a child has provided personal information to us, please contact us so that we can review and, where appropriate, delete the information.

We do not knowingly sell or share for targeted advertising the personal information of individuals under 16 where such activity would require consent under applicable law.

Security and Retention

We retain personal information for as long as reasonably necessary to provide services, maintain accounts, fulfill orders, process returns and warranty claims, comply with legal, tax, accounting, and regulatory obligations, prevent fraud, resolve disputes, and enforce our agreements.

The retention period depends on factors including the nature of the information, the reason it was collected, legal requirements, contractual requirements, security needs, and applicable limitation periods.

When personal information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable legal and operational requirements.

Your Privacy Rights and Choices

Depending on where you live and subject to applicable exceptions, you may have some or all of the following rights:

Access or knowledge: the right to request information about the personal information we maintain about you.
Correction: the right to request correction of inaccurate personal information.
Deletion: the right to request deletion of certain personal information.
Portability: the right to request a portable copy of certain personal information.
Opt out of sale, sharing, or targeted advertising: the right to opt out of certain disclosures or processing for targeted advertising.
Withdraw consent: the right to withdraw consent where processing is based on consent.
Appeal: the right to appeal certain decisions relating to a privacy request where provided by law.

You may exercise applicable rights by contacting support@timvorian.com or by using our Your Privacy Choices page.

We may need to verify your identity before processing a request. Where permitted by law, an authorized agent may submit a request on your behalf, but we may require proof of authorization and direct identity verification.

We will not discriminate against you for exercising an applicable privacy right.

International Data Transfers

Timvorian, Shopify, and our service providers may transfer, store, and process personal information in countries other than the country where you live.

Where required by applicable law, we rely on recognized safeguards or transfer mechanisms for international transfers of personal information.

Complaints

If you have a concern about how we process personal information, please contact us using the details below.

Depending on where you live, you may also have the right to appeal our response or submit a complaint to the applicable privacy or data protection authority.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices, services, legal obligations, or operational requirements.

When we update this Privacy Policy, we will post the revised version on this page and update the “Last updated” date. We will provide additional notice where required by applicable law.

Contact Us

For questions about this Privacy Policy, our privacy practices, or a privacy request, please contact us by email at support@timvorian.com.